Making an order

Our business hours are Monday to Friday, 9 a.m. to 6 p.m. If you placed an order in our online store after 6 p.m., it will be processed the next day before 2 p.m. If you placed an order during a weekend, we will get back to you before 2 p. m. on Monday.

You can place an order through our website in just three simple steps:

1. Crate an account.

2. Select the desired product or service.

3. Confirm your order.

4. Creating an account

Registering on our website is easy. Click the Enter button in the upper right corner, next to the language selector. Enter your email address, name, login, password, and contact information. We will send a message confirming your registration to the email address you provided. The you will just need to click the Enter button in the upper right once again and enter your login and password.

Please note:  if you don't see our registration confirmation message in your inbox, check your Spam folder. If this doesn't help, please call our representative at (044) 592-48-07 (17).

Selecting your purchase

To select a product or service you need, first pick the desired section or category on the left. On the right, you will see the complete list of the products or services in that category. Once you press the Buy button, the selected item will be placed into your shopping cart. Alternatively, you can Save it to your list of Favorites. When ordering a service, after selecting one from the category list, you will need to Fill out the project brief.

Finalizing your order

With our convenient system, finalizing your order is a breeze. After pressing the Place my order button on the shopping cart screen, you'll be able to specify the preferred payment method, delivery date, and other options. Once your order is finalized, we will send an order confirmation message to your email. We will get back to you for more detailed information as soon as our CSR receives the order in the system.

Thank you for choosing the First Floral Company!